Communities

Communities are sub-groups within a channel that let you organize your audience and content by interest, team, region, or any other meaningful segmentation.

What Communities Do

Communities serve two primary purposes:

1. Audience segmentation -- Fans follow the communities they care about, creating natural audience groups
2. Content filtering -- Shows, contests, and threads can be scoped to specific communities, so fans see the content most relevant to them

When a fan selects a community on the channel page, the visible shows, contests, and threads filter to display only content associated with that community.

Example Use Cases

Channel Type	Community Examples
Sports league	One community per team (e.g., "AS Monaco", "PSG", "Marseille")
Entertainment brand	One community per show or franchise
Media network	One community per topic area (e.g., "Sports", "Music", "Gaming")
Multi-region brand	One community per region or language

Managing Communities

Community management is accessed through Settings > Community Management on your channel page.

Viewing Communities

The community management panel displays all communities associated with your channel. Each community shows:

• Community icon -- A small image representing the community
• Community name -- The display name fans see
• Status toggle -- Active or inactive

Use the search bar at the top to find specific communities in channels with many sub-groups.

Enabling and Disabling Communities

Each community has an active/inactive toggle. Toggle a community's status to control whether it appears on the channel page:

• Active -- The community is visible to fans and can be used to filter content
• Inactive -- The community is hidden from the channel page. Existing content associated with the community is not deleted, but fans cannot select it as a filter.

WARNING

At least one community must remain enabled at all times. The platform prevents you from disabling all communities.

After making changes, select Save Changes to apply. Changes take effect immediately.

How Fans Interact with Communities

Following Communities

When fans join your channel, they can choose which communities to follow. This happens:

• During the onboarding flow when a fan first joins the channel -- they are presented with the list of active communities and can select the ones that interest them
• At any time afterward through the community selector on the channel page

Filtering Content

On the channel page, fans can select a community to filter the displayed content. When a community is selected:

• The channel description updates to show the community name
• Shows display only those associated with the selected community
• Contests filter to show only community-relevant challenges
• Threads display only discussions from the selected community
• The leaderboard may reflect community-specific rankings

Selecting the channel name (or "All") returns to the unfiltered view showing content from all communities.

Content and Communities

When creating content (shows, contests, threads), producers and administrators can associate it with one or more communities. This association determines which community filter will surface that content.

Content not associated with any specific community appears in all community views.

Scoping Shows to Communities

When creating a show, you can assign it to specific communities. The show will then appear when fans filter by those communities. See Creating Shows for details.

Scoping Threads to Communities

Threads can similarly be created within the context of a specific community. Community-scoped threads help keep discussions relevant and organized.

Community Theming

Each community can optionally have its own visual theme that overrides the channel-level theme when a fan selects that community. This lets you create distinct visual experiences for different audience segments.

For example, a sports league channel could give each team's community its own colors, so the channel page reflects the selected team's brand when a fan switches between communities.

Community-level theming uses the same design token system as channel theming. See Theming for details on configuring colors.

Next Steps

• Channel Setup -- Return to the channel setup guide
• Memberships -- Configure tiered access within communities
• Theming -- Customize colors at the channel and community level